Return Policy
Our return policy explains how you can request a return, which products are eligible, and how refunds are processed.
1. Eligibility
Returns are accepted for products that are unused, in original packaging, and returned within the allowed timeframe. Some products may not be eligible for return due to hygiene or safety reasons.
2. Return Window
You can request a return within 30 days of delivery. The exact return window may vary depending on product category and promotions.
3. Return Process
To start a return, visit your account dashboard and submit a return request for the order. Our support team will review your request and provide instructions for shipment.
4. Refunds and Exchanges
Approved returns are refunded to the original payment method. Refund processing may take up to 7 business days after we receive the returned items.
5. Return Shipping
Return shipping costs may apply depending on the reason for return. If the return is due to a defect or our error, we will cover the shipping charges.
6. Contact Support
If you have questions about returns, please contact our support team through the website or your account dashboard.